Enjoy your holidays in Pounda Paou while staying safe

We are always excited to welcome you at Pounda Paou. In this period, we took extra measures to ensure the health and safety of our guests and our personnel while making sure that you will continue to have an enjoyable stay. Please review some new practices and experiences you can anticipate when you arrive and during your stay.

General rules

In collaboration with national health experts, our accommodation is sanitized and maintained with daily cleaning to ensure our guests are safe and comfortable.
Hand sanitizer stations are available throughout the guesthouse.
All staff members are supplied with personal protection equipment for their activities.
Face masks are encouraged to be used by guests. Guests are encouraged to wear their personal masks when in public. However masks will be available at the accommodation upon request.
The health of our team members is being carefully monitored with daily temperature checks.
Social distancing of 1.5 meters (5 feet) as much as practically possible at all times.
Staff areas and all back of the house are cleaned and sanitized regularly and thoroughly.
During warm days, except for natural ventilation, A/C may be used should you wish so.

Arrival/Departure

Although hand shaking or even hugging is part of the Greek culture we will use a “bow greeting” instead this time and we urge you to do the same.
Measures have been taken to ensure a “contactless” check in process.
Arrivals will be conveniently staggered so each guest can safely social distance during their expedited check-in.
Room cards are sanitized using approved disinfectant.
Guests will receive a final bill via email prior to departure, allowing them to skip the Front Desk checkout process.

Staff Training

Our staff has been trained in full compliance with hygiene protocols.

Rooms

All rooms have independent entrances and private balconies that will allow you to enjoy nature, should you wish so, from the safety of your room. However, we have taken some extra steps to ensure your safety and comfort.
Guestrooms have been redesigned without decorative pillows, magazines to allow for greater peace of mind.
Your room is sanitized prior to your arrival with extra care given at
Door, fridge, and drawers handles
Desk, table, lamps and chairs
Lighting switches
Curtains
Closets
Phone and Tv control
TV
Litter bins
Hairdryer
Shower/bathtub
Water Glasses
Clothes hangers
Fabric areas are/will be cleaned with the use of steam at 70 degrees Celsius.

Housekeeping

Housekeeping services will be offered according to guest preference for daily, drop or no service:
Daily Service: Our team will access your room once daily to provide light cleaning
Drop Service: Our team will pick up and drop fresh linen, towels and amenities upon request.
No Service: Our team will not disturb your stay with housekeeping service.
Laundry protocols for towels and linens are upgraded to comply with guidelines using higher temperature and recommended detergents.

Restaurant

You can always enjoy the local flavors at our restaurant

Breakfast is served in the open-air verandah and tables and chairs will be sanitized after each seating.

We designed a promising breakfast A la Carte Menu with local flavors in order to start your day freshly! Food hygiene protocols are and will be further reinforced. With respect to your safety, buffet will not operate for breakfast.

Room service is offered at no additional cost.

Restaurant will be open for lunch/dinner daily from 14:00 – 21:00 on a reservation only basis.

Wellness

We are sorry to let you know that the Jacuzzi area will not be operational at this stage.

Pool

The pool will be open daily from 10:00 – 21:00.

Chaise lounge and side tables are physically distanced between parties and will be sanitized after each use.

These protocols and measures are constantly being reviewed and adapted according to the latest information about COVID-19.